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October 23, 2009
Dear Meeting or Conference Planner,
I recommend Phil Bruno as a speaker for a conference.
He recently spoke to the general session at the Colorado Tourism
Conference in Pueblo, CO
and was well received by over 350 industry members. His presentation
was found to be
informative, helpful and fun. His presentation helped to inspire
the attendees.
His insight into best practices by using local and regional business
models was helpful and
timely in this economic situation. He did his research of our needs
as a tourism group and
paired the success stories of both local and regional businesses
and their success stories to
our situation in promoting tourism in this new economy.
He stressed that we need to know our customer and if we hadn’t
asked who they are in the
last nine months....we didn’t know them anymore. It was a
timely and effective approach to
helping large and small businesses understand the changes that have
taken place and how we need to focus our strategies to this new
paradigm.
His approach to telling the story of how you can be successful
in this market environment
coupled with his research; helped to make the presentation understandable
and practical for
anyone to fit into their business experience.
Best,
Kendra Rhoades, Mgr.
Speaker Liaison
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June 19, 2009
Mr. Phil Bruno
Treat 'em Right
6789 China Lake Drive
St. Louis, Missouri 63120
Dear Phil,
On behalf of Judy Widlowski, I would like to thank
you for speaking to our membership on June 3, 2009 at the Hyatt
Regency Milwaukee.
Given the many faceted challenges currently facing
our hospitality industry, your topics on Engaging Value Seekers,
as well as Strategic Customer Profiling are very timely. Our membership
is very concerned about what the future holds, yet are more determined
than ever to weather the storm and come out of this smarter, stronger
and better positioned.
I know the attendees really appreciated the numerous
stories and examples that you shared with them in the first portion
of the seminar; I think it gave them "food for thought"
on ideas they could employ in their own companies. Also, the insight
on how different generations respond/react to certain messages
was interesting and informative.
Best wishes to you as you continue to help navigate
our industry through the challenges of this economy and the ever-changing
competitive landscape.
Regards,
Todd O'Leary
Director of Membership
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June 4, 2008
Mr. Phil Bruno
Treat 'em Right
6789 China Lake Drive
St. Louis, Missouri 63120
Dear Phil:
Thank you for your participation in our Tourism Summit this year.
Your "Generations in Change" presentation really resonated with
the nearly 200 Industry Partners who attended the event and the
response was overwhelmingly positive.
Here's what Herb Malone, our President/CEO had to say about your
presentation: "I've had participants tell me this year's event was
the best one ever. The interactive participation was a great way
to greet people involved and get them talking about the topic. Phil
did a great job."
It was a pleasure meeting you, and I look forward to working with
you again in the future.
Yours truly,
Colette E. Boehm
Director of Special Projects
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13 December
2007
Mr. Phil Bruno
President
Treat 'em Right
6786 China Lake Drive
St. Louis, MO 63129
Dear Phil:
I would like
to thank you for your contributions in making the second annual
Destination Management & Marketing Institute (DMMI) such a wonderful
success! As you know, this meeting is a unique way for us to reach
individuals that are new to tourism and hospitality industry.
Our success
was effectively achieved as a result of the education sessions offered.
The positive feedback we received from our attendees about this
meeting clearly indicates that contributions from supporters like
you are vital to fulfilling our goal of providing high quality education.
Overall, attendees
evaluated you opening keynote session in Generational Diversity
as Excellent (48%), Good (23%), and Average (12%). Please take a
look at what a handful of attendees said about your session.
"Phil
was great; I wish my whole office could have been there!"
"Excellent
way to jump start a meeting!"
Phil, thank
you again for your valuable contribution to this year's Convention.
We look forward to future opportunities to work together offering
quality education programs to our members.
All the best,
Doug
Price, CMP
Senior Vice President of Professional Development
Destination Marketing Association International
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To: Phil Bruno
From: Dorothy J. White CMP, CSEP
Date: June 24, 2008
RE: 16th Annual Support Staff Institute's Mini-Conference
I wanted to take this opportunity to thank you so som uch for presenting
at the 16th Annual Support Staff Academy Mini-Conference. The educational
support staff in our community contributes to the education of all
our youth, and they deserve a day that sparkles not only with fun,
but is educational as well. I thank you for your effort and time
to bring that day to reality.
When I have the opportunity to encourage a new program person,
i seem to always give the same advice. The marketing of a program
is a viscious circle....you need attendees, who are drawn from great
presenters! Great presenters keep attendees returning, which continues
to grow the numbers, so it all boils down to a great program with
people like YOU! Below are a few comments taken from our evaluation
survey to date:
"Very worthwhile day!"
"I wish I had known about the Mini-Conferences
before."
"All of my CSD workshop experiences
have been good; this particular conference was excellent!"
"You always do a great job holding the
Mini-Conference, but this year you exceeded yourself!!! Wonderful
day and even learned A LOT! Thank you!"
Thanks again for sharing and have a wonderful
summer!
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